There's no dial tone
We need a dial tone in order to establish the phone connection from your computer. Please make sure that these conditions are true:
- The phone line is available for use.
If you need to move your computer closer to a phone outlet, turn off the power first. When you restart your computer we'll pick up where we left off.
- The phone cord between your computer and the phone outlet is connected correctly, as outlined in your computer's documentation.
If you receive this message a second time, you can skip this step and we'll remind you later.
To try to connect again, click Redial. To skip this step, click Skip.