Citrix® MetaFrame® Secure Access Manager
MetaFrame Secure Access Manager 2.0, Service Pack 1 is a language pack release for German, French, and Spanish and a maintenance release for English. With Service Pack 1, you can deliver all access center content—such as CDAs, user help, and menu items—in English, German, French, or Spanish based on the language preference set in the user’s Web browser. In addition, this release expands supported platforms to include German, French, and Spanish Windows Server 2000 (and later) operating systems as well as support for German, French and Spanish MetaFrame XP server farms.
This document contains important late-breaking information and known issues
for MetaFrame Secure Access Manager 2.0, Service Pack 1.
For important information about the use of MetaFrame Secure Access Manager 2.0, Service Pack 1 on Windows 2003 Servers, see the Read Me for Windows 2003 Server (readme_Windows_Server_2003.htm) in the Docs folder on the MetaFrame Secure Access Manager, Service Pack 1 CD.
For information about deploying and managing access centers, see the
Docs folder on the MetaFrame Secure Access Manager, Service Pack 1 CD. For information about the Secure Gateway for MetaFrame, see the Setup\Docs folder on the
MetaFrame Secure Access Manager, Service Pack 1 CD.
When you install MetaFrame Secure Access Manager, the product documentation
is installed in the following location:
Install_directory\Citrix\MetaFrame Secure Access Manager\Docs
Fixes Incorporated in Service Pack 1
This service pack includes all hotfixes that were previously released separately,
and additional fixes that were not previously released. The issues described in this section are resolved after the installation of MetaFrame Secure Access Manager 2.0, Service Pack 1.
The Logon Agent for Secure Gateway does not function correctly for MetaFrame Secure Access Manager 2.0 installed on Windows 2003 Server.
If you create a user account using Windows Users and Groups and select "User must change password at next logon," the user cannot authenticate to access centers.
If you set the default theme to a theme other than Chrome and do not allow users to change the theme, the Chrome theme is rendered when a user clicks Submit on the Settings page. When a user navigates to a different page, the default theme is applied to the page.
The Refresh button in the header of a WebForm CDA does not function correctly.
Configuration of the Authentication Service of Secure Gateway for MetaFrame fails if the access center name contains spaces.
- If you create a custom CDA that allow users to download files from the CDA, additional characters may be inserted into the file.
Limitations and Known Issues
This section describes important known issues in this release of MetaFrame
Secure Access Manager, Service Pack 1.
Microsoft SQL Server
If you install Microsoft SQL Server for the access server farm's database
and you plan to install MetaFrame Secure Access Manager on the same server,
you must restart the server after installing SQL Server. If you do not
restart the server before you install MetaFrame Secure Access Manager,
you receive a Windows File Protection error message during installation
of MetaFrame Secure Access Manager.
- Changing the database
server: Before you change the database server using the Service
Configuration wizard, you must create the new database with the required
The State Server
- Restart sequence
for services: If the MetaFrame Secure Access Manager Resource
Aggregation Service on the state server is restarted, you must restart
the same service on all agent servers and Web servers in the access server
farm. If you do not, access centers do not reflect changes to their MetaFrame
- Server name:
Do not change the server name of the state server.
Index Server for MetaFrame
- WordPerfect Version 8 documents:
The index server does not delete the history of WordPerfect Version 8 documents.
Deleted WordPerfect Version 8 documents can appear in the search results.
Access Center Management
- Adding user accounts to access centers: If you misspell a user account in the Add List of User and Group Names dialog box of the Add Users and Groups wizard, an error message appears stating that your credentials are incorrect and you must authenticate.
- Name length: Each access center,
folder, or page has a limit of 50 characters. However, if you apply
the maximum range in your naming conventions, the full path to a page can
exceed the 255-character limit set in the Windows operating system. With the
default installation path, Citrix recommends you limit your object names to
- Extended characters and Web Parts:
Do not import Web Parts that contain extended characters in their file names.
- Access center deletion: If you
create an access center using the Basic option and then delete the center,
all associated CDA configuration information is permanently removed from the
- Program Neighborhood CDA: Earlier
versions of the Program Neighborhood CDA are not compatible with MetaFrame
Secure Access Manager 2.0.
- Domain Local Security Group and Windows 2000 domains in mixed mode: If you configured your Windows 2000 domains to operate in mixed mode, members of the Domain Local Security Group may not be able to log on to an access center. Citrix recommends that you move the user accounts to a Global Security Group. For more information, refer to http://support.microsoft.com/default.aspx?scid=kb;EN-US;259392.
- CDA updates: If you update a
CDA that is currently added to a page and the CDA requires center-level configuration,
each user is prompted to contact the administrator to have the CDA reconfigured.
After you configure the CDA at the center level, users must refresh
the CDA to be able to view its contents.
- Importing access centers created with the
Technical Preview version: Do not import access centers you created
using a Technical Preview version of MetaFrame Secure Access Manager into
a production environment. The Technical Preview version contains pre-release
CDA code that may cause unexpected problems.
- Importing access centers and Secure Gateway
for MetaFrame: If your Secure Gateway for MetaFrame settings
are not working after you import an NFuse Elite portal or an access center,
restart your state server, then restart all your agent and Web servers in
the access server farm.
- Alert Broadcaster, Interactive Poll, and Message Center CDAs: If you export an access center with one or more of these CDAs configured to use the server farm database settings and you import the access center into an access server farm with different database settings, the CDA uses the stored settings. The configuration properties of the CDA displays incorrectly that the CDA uses the server farm database settings.
- WebForm CDAs: WebForm CDAs that contain large amounts of data generate a "Page not found" error message.
- WebForm CDA removal: After a Web Form CDA is uninstalled from an access server farm, a farm synchronization error is generated. For more information, see the Knowledge Base article CTX102414 available from the Citrix Web site.
- Embedded Application CDA and session
generation: If a user exits an embedded application by clicking the
Web browser's Close button rather than the Close button on the Embedded Application
CDA, the ICA session associated with the embedded application remains active
for approximately five minutes. If, within this time period, the user opens
another instance of Internet Explorer and reuses the Embedded Application
CDA, MetaFrame XP creates a new session instead of connecting to the original
- Minimizing disconnected sessions:
Multiple disconnected sessions take up unnecessary server resources and deteriorate
user capacity. One way to prevent the loss of resources is to set the listeners
on the MetaFrame XP servers to reset sessions after a specified time period;
however, some applications may be corrupted by this type of termination.
Other Known Issues
Portions of the Index Server for MetaFrame technology are provided under a
contract with Autonomy, Inc. If you are interested in expanding this capability,
contact Autonomy directly at 877-243-9955, or e-mail email@example.com in
the United States. In Europe, call 01223448000 or e-mail firstname.lastname@example.org.
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